PROVIDENCE, RI — This week, the State of Rhode Island will begin a controlled, phased relaunch of the HealthyRhode customer portal associated with RIBridges system, which manages many of the State’s social service and benefit programs as well as its health insurance exchange.

Jan 10, 2025 · What is RIBridges: RIBridges is a system that the State of Rhode Island uses to provide benefits, health insurance, and other programs to Rhode Islanders. RIBridges is maintained and operated by Deloitte for the State.

Jan 23, 2025 · PROVIDENCE, RI — This week, the State of Rhode Island will begin a controlled, phased relaunch of the HealthyRhode customer portal associated with RIBridges system, which manages many of the State’s social service and benefit programs as …

The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves , utilizing credit freezes, fraud alerts, and updating passwords.

Jan 23, 2025 · The RIBridges portal served programs including Medicaid, Supplemental Nutrition Assistance, cash assistance and health insurance brokered by the state's Obamacare exchange.

Feb 3, 2025 · RIBridges operator Deloitte has since been hit with three class action lawsuits, the Rhode Island Current reported. After identifying a potential breach on Dec. 5, Deloitte notified state officials, who began working with the company to assess the threat.

Dec 23, 2024 · HSRI is available to answer health coverage questions Monday through Friday 8AM to 6PM through their contact center, 1-855-840-4774. The three state agencies designed RIBridges together. The following are the ways to apply for DHS benefits and Medicaid. Apply Online. By going to HealthyRhode RI.

Dec 15, 2024 · A toll-free hotline will open today, Sunday, December 15, from 11 a.m. to 8 p.m. at 833-918-6603. After Sunday, December 15, the hotline will be open Mondays through Fridays from 9 a.m. to 9 p.m. Call center staff will be able to provide general information about the breach as well as steps customers can take now to protect their data.

Dec 14, 2024 · PROVIDENCE, RI – Governor Dan McKee, joined by members of his Administration, hosted a media availability Friday regarding a cybersecurity breach of the RIBridges system. Background. On December 13, 2024, the State was informed by its vendor, Deloitte, that there was a major security threat to the RIBridges system.

Jan 23, 2025 · The state of Rhode Island has begun a phased relaunch of its RIBridges health insurance and public benefits portal after a cyberattack, with new security measures and password requirements for users.