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Jan 25, 2024 · For the past five years, a growing network of Community Contact Centers (CCCs) has been improving the ICRC’s ability to handle, track and respond to questions, requests and feedback from affected communities.

Have you lost contact with your family as a result of a humanitarian crisis such a conflict, a natural disaster or migration? We can help you. Our service is free and all of your information will be kept safe.

May 6, 2024 · This summary presents the findings of an evaluation of the Community Contact Centres (CCCs) as part of the ICRC’s architecture for AAP, with a focus on three country cases: Iraq, Somalia and Ukraine.

ICRC in Israel and the Occupied Territories ICRC Delegation 37 Menachem Begin, Rubenstein Building, Tel Aviv Phone: (+972) 35 24 52 86 Fax: (+972) 35 27

Email : [email protected]. Telephone : +91 11 42211000. Fax : +91 11 42211068, 42211069

Email : [email protected]. Telephone : +91 11 42211000. Fax : +91 11 42211068, 42211069

Description : The ICRC's telephone verification and monitoring mechanism is a call platform for targeted populations or beneficiaries living in hard-to-reach areas. It aims to strengthen the quality of ICRC operations and programmes. Interview with Habibbou Yatta Théodore, ICRC Community Contact Centre supervisor

The Community Contact Centre (CCC) Operator contributes to the implementation of the ICRC beneficiary feedback system by receiving calls from beneficiaries seeking information on specific projects or general ICRC operations.

May 6, 2024 · An important part of the International Committee of the Red Cross’s (ICRC) commitment to strengthening accountability for affected people (AAP) is its rollout of Community Contact Centres (CCCs). Launched in 2018 with the aim of professionalizing the way the ICRC manages feedback from people affected by