An ai agent builder is a platform for building and customizing AI agents. With Agentforce, our low-code Agent Builder that makes it easy to customize out-of-the-box agents or build new agents for any role, any industry, or any use case using existing tools like Flows, Prompts, Apex, and MuleSoft APIs to configure their agents.

With Agentforce, agents can connect to any data source and use it in real time to plan, reason, and evaluate. And Agentforce agents can leverage any workflow, automation, or API to complete tasks. Read on to learn how it all works. humans + AI + data + action.

Ready to bring the power of Agentforce into your business? This trail will walk you through understanding how AI and agents can transform your jobs, and how an Agentforce agent can …

Dec 17, 2024 · Agentforce 2.0 makes autonomous AI part of every team, empowering every employee to collaborate with Agentforce in Slack. Agentforce 2.0 features enhanced reasoning and data retrieval to deliver precise answers and orchestrate actions in response to complex, multi-step questions.

Sep 13, 2024 · Unlike conventional systems that handle only pre-programmed queries, agents use large language models (LLMs) and generative AI to understand the full context of customer messages. It autonomously determines and executes appropriate actions, such as processing requests or resolving issues, based on your company’s CRM data and brand guidelines.

Oct 7, 2024 · Agentforce allows organizations to build and manage autonomous agents for tasks across various business departments – in fact, there’s an “Agentforce in every app”. There’s the potential to build Sales Agents, Service Agents, Marketing Agents, Commerce Agents, and Platform Agents. But, how does this all work?

Mar 19, 2025 · Definition | Agentforce is an autonomous system built on Salesforce and powered by LLMs, designed to help businesses harness advanced, agentic AI to automate processes, make plans, and take action based on real-time data. Agents created with Agentforce can be leveraged internally (to help employees) or externally (to enhance customer experiences).

Mar 17, 2025 · Discover how Salesforce optimized metadata interpretation and AI accuracy, reducing execution time from 10 minutes to just 10 seconds.

Nov 14, 2024 · Unlike other Generative AI tools, Agentforce is built on five key attributes: Role, Trusted Data, Action, Topics, and Guardrails. This helps the platform clearly understand its role, goals, and the security measures it should cling to. Other Generative AI tools offer programmed and generic responses that are impersonal and robotic.

Jan 20, 2025 · Agentforce is Salesforce’s agentic AI platform. It allows users to build, customize, and deploy autonomous AI Agents capable of supporting employees and customers.