ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT …

Oct 2, 2024 · ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT services by aligning them with business objectives. ITIL stands for Information Technology Infrastructure Library.

Oct 2, 2024 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. Regardless of the language used to describe it, ITIL refers to the set of guiding principles IT service professionals use to standardize their processes.

Simply put, ITIL creates a more streamlined and efficient system for applying IT solutions to serving businesses and their customers. See why using AI and automation wisely helps you deliver better, faster, cheaper and more scalable IT services and operations.

The Information Technology Infrastructure Library (ITIL)—particularly the newest version called ITIL 4—provides a framework that gives IT teams the flexibility and stability they need to support the business successfully.

Jan 27, 2025 · The ITIL framework is a widely recognized set of best practices and guidelines for managing IT services and IT service management (ITSM). The ITIL service lifecycle is a core concept within the framework and represents the path that …

May 16, 2022 · ITIL’s systematic approach to IT service management (ITSM) can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT...

Jan 5, 2025 · ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven guidance for establishing an effective service management system.”

ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business. The goal is to improve efficiency and achieve predictable service delivery.

Jan 31, 2024 · ITIL is a set of IT best practices. Its primary purpose is to provide a systematic approach to IT service management (ITSM). Since its inception in 1989, the ITIL framework has undergone several revisions. Today, these revisions span four versions and five books.