Track, measure and optimize your employees’ digital experience to improve productivity, security and employee retention. IT, Security and Service Desk teams are increasingly goaled with delivering improved digital employee experiences (DEX).

The Ivanti Neurons Digital Experience (DEX) score is calculated based on a curated set of indicators, hybrid machine learning, and statistical models. The score ranges between 0 and 100, with higher scores indicating better experiences.

Digital employee experience, or DEX, refers to the way employees interact with their organization’s digital environment. This includes the hardware and software they use to perform their daily tasks, as well as the degree of access and support they receive.

Ivanti’s research examines every aspect of digital employee experience — and it shows that organizations highly value DEX principles and outcomes but struggle to operationalize them. Organizational leaders are adamant that optimizing DEX is important and necessary.

evaluate DEX and to predict productivity slumps. Many IT teams are now being goaled with XLAs, so an easy way of measuring your team’s performance is fundamental. Start by applying an aggregated score that tracks device usage, performance and security. Understanding a user’s DEX score means your team can proactively identify and remediate ...

The Ivanti Neurons Digital Experience (DEX) Score is calculated based on a curated set of indicators, hybrid machine learning, and statistical models. The score ranges between 0 and 100, with higher scores indicating better experiences. For more information on DEX and how it works, see DEX Scores.

A DEX score is calculated based on a curated set of indicators, hybrid machine learning, and statistical models. The score ranges between 0 and 100, with higher scores indicating better experiences. The data DEX uses comes from Ivanti Neurons connectors and agents.

Get a complimentary copy of the 2024 Gartner® Magic Quadrant for Digital Employee Experience (DEX) Management Tools, in which Ivanti is named a Visionary.

Oct 1, 2024 · Ivanti, a technology company that breaks down barriers between IT and security, released its latest report: the 2024 Digital Employee Experience. This document details how companies can strike the proper balance between security and positive digital employee experience (DEX).

As a Service Desk Analyst, you can use the DEX Score to prioritize Incidents. A lower DEX Score in red color code indicates more issues in the user's device requiring to be prioritized higher than a DEX Score in green color which has fewer issues.