The use case is to provide a unique icon to each knowledge article and then render it on the Service Portal. **** This solution involves customization and shall be responsibility of …

Download over 1,727 icons of knowledge base in SVG, PSD, PNG, EPS format or as webfonts. Flaticon, the largest database of free icons.

Jul 2, 2024 · Go to kb_knowledge table. Create a new column of type IMAGE (label- ICON) on the table and save it. Create an article and provide an image to it, that you'd like to show on the …

Get free Knowledge base icons in iOS, Material, Windows and other design styles for web, mobile, and graphic design projects. These free images are pixel perfect to fit your design and …

Apr 16, 2024 · It sounds like you're trying to add a right chevron icon to your article body in ServiceNow. While ServiceNow provides a rich set of features for customizing various aspects …

Right-click on the field label. Unlock the URL field. Create and publish a KB article that shows a definition for all of the necessary buttons on the form. Generate the URL to the article by …

Knowledge articles used to have a specific icon (picture of an eye) in the article body field HTML options. These are extended tools mentioned in the documentation: Formatting icons for the …

Sep 14, 2023 · Hi All, I wanted to display relevant icon in the search display of knowledge article. we have enabled AI Search. Once we search knowledge base it.

When creating Knowledge articles, please follow this guide. This guide shows the correct formatting for articles with text only and articles with text and images. Before creating, search …

Nov 4, 2021 · In this step, you can manually add categories and articles to your Knowledge Base. To set Category icons and images read article Set Image and Font Icons for Categories. Click …