Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Repair a profile in Outlook. In Outlook, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair.

If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.

For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems. Outlook Known issues in February 2025 updates [FIXED] Unable to save updates in Mobile devices settings for new Outlook

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support.

Haben Sie Probleme beim Herstellen einer Verbindung mit Ihren E-Mails über Outlook auf Ihrem Desktop? Führen Sie die hier empfohlenen Schritte aus, damit Outlook Fehler in Ihrem Outlook-E-Mail-Profil, die das Problem verursachen könnten, diagnostiziert und behebt.

In the window How would you like to repair your Office Programs, select Online Repair > Repair to make sure everything gets fixed. (The faster Quick Repair option is also available, but it only detects and then replaces corrupted files.)

Note: If you can’t find your specific issue in the list below, please try updating Outlook for Mac to the latest version. For more information, go to Update Office for Mac automatically . [FIXED] Attachments missing from emails when using macOS Big Sur

If you've successfully sent and received email from Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened. You changed your password with your email provider, for example, Gmail, and haven't updated Outlook.

After adding an email account to Outlook for Windows (Outlook 2016, 2013, 2010 versions) you may experience the following: Your email account name shows up as outlook_[long series of letters and numbers]@outlook.com in the Folder Pane …