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The Sitel Group solution included three layers of services for CX Operations, CX Analytics and CX Digital. Sitel Group created a customized digital chatbot, generating dramatic changes at the …

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publication is taken directly from “Sitel Group® CX Landscape 2022: Evolution or Revolution?” This is our latest whitepaper focusing on the state of customer experience in Brazil, France, …

With Sitel ® MAX, we engage and innovate together. With our people-centric and business-wide methodology we’re transforming the associate experience.