Please follow the links below to complete the setup of your QMUL IT account. Setup your University password; Set up Multi-Factor Authentication (MFA) for your University account; Oh No! I forgot my Password...

All staff and students register for Self Service Password Reset (SSPR). You register with a personal email address and/or mobile number. Once registered you can manage your password from anywhere.

Mar 4, 2025 · Self-service password reset (SSPR) gives users in Microsoft Entra ID the ability to change or reset their password, with no administrator or help desk involvement. Typically, users open a web browser on another device to access the SSPR portal.

Mar 4, 2025 · Our 'QMUL' app allows you to access comprehensive information and resources - directly to your device, anytime, anywhere. MyPrint Access our online print services.

When you configure your email, or any other Office 365 App to use your QMUL account, for the first time on a new device, you will be required to satisfy Multi Factor Authentication (MFA). If you haven't registered yet, you can do that at https://sspr.qmul.ac.uk.

The Online Learning Environment for Queen Mary University of London.

With MFA now setup you can access our secure applications and sites from off campus. You will need your Queen Mary username, not forgetting to [email protected] ([email protected]), your password and finally the verification code sent to either your mobile number, your personal email or the MS authenticator app. 1.

Multi-factor Authentication (MFA), also referred to as two factor authentication (2FA), adds an extra layer of security when accessing some online services. You may already use some form of MFA for online banking or to access your personal email account. At Queen Mary, authentication requires a username, password and MFA to grant access.

By signing in and accessing Queen Mary IT services you agree to comply with our IT related policies and procedures, and to any additions and amendments. To view, visit . Set your password as soon as possible at sspr.qmul.ac.uk. There are short video guides online at its.qmul.ac.uk/support/self-help/ self-service-password-reset.

Queen Mary University is modernising its Service Management capabilities to better meet the evolving needs of students, staff, and management. Replacing Ivanti, the new ServiceNow platform will reduce inefficiencies and manual workarounds, driving enhanced service delivery.