Home; My Account. Bill Payment Options. Pay Online; About Your Bill; Change of Address and Phone; Outage Map. Report Outages; Request Maintenance. Vegetation Management

How to Use the Pay Now option. Have your Wake Electric account number handy. Click the “Pay Now” button above, or click here.; Enter your account number and the first 5 letters of your last name or the business name (depending on the name your account is listed under).

We’re currently experiencing issues with our phones. Members can contact us through SmartHub or the WEMC website.

Capital Credits: electric co-op members receive money back Renewable Energy, Sustainability, & Vegetation Management Programs Wake Electric will purchase solar power RECs on members’ behalf Wake Electric’s Renewable Energy Program (for those interested in adding solar, wind power, and other forms of distributed generation) Compact Fluorescent Bulb (CFL) recycling program for residential ...

We’re here to help! Do you have a question? Do you need some information that isn’t on our website? We can help! Shoot us an email, give us a call, or even fill out a form and one of our member representatives will be in touch.

You can also report an outage by calling 855.280.1147. Safety is our first concern. We care about your safety. If you see a downed line, you should assume it is energized and stay away from it – then call Wake Electric to report it.

Check your service status for home or business with SmartHub. If it shows “No known issues” please check your breakers both inside and outside near the meter base.

MINIMUM MONTHLY CHARGE The minimum monthly charge under this schedule shall be the appropriate Monthly Facilities Charge.; SALES TAX Any applicable State and local sales taxes will be added to all services billed under this schedule.; TERMS OF PAYMENT All bills are due and payable on the date of the bill; and if not previously paid, shall be considered past due 25 days thereafter.

You can do this by one of two options: 1. By going on-line. Click here to register for an on-line account and to view our on-line options. 2. Call 1-800-474-6300 on Monday through Friday from 7:30 a.m. to 6:00 p.m. Our customer service office is closed on official holidays and weekends.

Any Member whose check for payment of service is returned for insufficient funds will be notified immediately and a returned check fee will be added to the Member’s account.