Get help with deliveries, your DoorDash account, or payment through our automated and live support channels.

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Dashers, We are currently experiencing slow loading times with the Dasher app. Please visit our contact support form if you need help, we apologize for the inconvenience and our team is actively working to resolve the issue.

A: The DoorDash Crimson account is a personal banking 1 account where Dashers can receive their earnings, enjoy cash back and perks. The DoorDash Crimson account includes a DoorDash Crimson Visa® Debit Card for spending. 1 DoorDash is a technology company, not a bank. Banking services provided by Starion Bank, Member FDIC.

Find answers to frequently asked questions about topics like delivery issues, and payment questions.

40% off your first 3 orders, plus $0 delivery fee on your first order: Offer ends 02/16/2025. New users only (Only valid for new signups who create an account on DoorDash from February 3rd, 2025 - February 16th, 2025 for the first time and place their first order by 2/16/2025).

If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly.

1. Navigate to the Earnings screen . 2. Select Earnings statements. 3. If you have multiple years of statements available, select the year and month of the statement you wish to view.

*25% off (up to $10) on your order of $12+: Offer only available for customers that receive the program invitation directly from DoorDash. Offer valid on your next DoorDash purchase only. Valid through 3/31/2025. Valid only on orders with a minimum subtotal greater than …

Chat DoorDash Support with any issues. Technical/App Issue: If you have any technical issues, please chat DoorDash Support so an agent can help you. Store closed upon return: If the pharmacy is closed, see if there is a store manager present. If not, chat DoorDash Support to confirm next steps!