Dec 9, 2022 · Latest hotel insights, hospitality trends and hotel news from around the world by the foremost leaders in the hotel industry.

Dec 13, 2024 · 2. Smart technology is here to stay and grow in 2025. Think smart rooms where everything goes digital – from the TV to motion sensors and mood lighting. As Gen Z ramps up their travels, smart technology will be essential to attract these digital natives.. 3. Seamless online experience is the buzz word. From social channels to online bookings from OTAs and a connected hotel website, before ...

Dec 6, 2024 · To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify the major trends hospitality organizations are likely to see, as well as how to implement new strategies and technologies to succeed. “The hospitality industry is undergoing a ...

4 days ago · Climate change is driving the world’s agenda. Business leaders everywhere are wrestling with how to respond to rising public and political pressure and align their systems and operations with the goals of the Paris Climate Agreement, established to keep global warming below 2°C and ideally 1.5°C. None more so than for hotels, that means reducing their emissions by 90 percent by 2050.

Aug 19, 2024 · Given the importance of brand experience, researchers have begun examining its connection with another major trend in the world of hospitality and tourism, especially in the wake of the pandemic: hotel service robotics.

6 days ago · One of the world’s leading experts on leadership – Warren Bennis – defines leadership as: “The capacity to translate vision into reality.” Leadership is an essential element in an organization to drive progress, improvise innovation, …

Jan 27, 2025 · The hospitality industry is in the throes of a staffing crisis, a paradox in an era of unprecedented technological advancement. Ironically, the very innovation that promises to revolutionize the industry – artificial intelligence (AI) – is also emerging as a potential solution to the labor shortage dilemma.

Nov 18, 2024 · Moreover, loyalty programs become even more valuable. Guests who regularly engage with loyalty programs share long-term data, allowing hotels to fine-tune their marketing efforts and offer tailored incentives that increase guest retention.

Sep 9, 2024 · Here are some creative and innovative steps for training hotel employees in the age of AI: 1. AI-assisted onboarding and training modules. Develop interactive onboarding programs using AI to simulate real-life scenarios that employees might face.

Mar 8, 2024 · Technology integration. Adopting cutting-edge technologies such as AI-driven chatbots for 24/7 guest service, VR for virtual tours, and IoT for smart room features enhances convenience and elevates the guest experience.